1. Overview
Exayx ("we," "our," or "us") operates as a software development agency based in Rajkot, Gujarat, India. This Privacy Policy applies to our website at exayx.com and all related services, products, and communications.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our services.
We are committed to the highest standards of data protection and transparency. We never sell your personal data to third parties — ever.
2. Data We Collect
We collect information you provide directly to us, as well as information generated automatically when you use our services.
2.1 Information You Provide
Contact Information
Name, email address, phone number, company name, and job title when you fill out our contact form or reach out to us.
Project Information
Details about your project requirements, business goals, budget range, and timeline that you share during consultations.
Business Information
Company registration details, billing address, and payment information collected when you engage our services under a contract.
2.2 Automatically Collected Information
Technical Data
IP address, browser type and version, operating system, pages visited, time on site, referring URLs, and device identifiers.
Usage Analytics
Aggregated data on how visitors interact with our website, including scroll depth, clicks, and session duration — used purely for improving user experience.
3. How We Use Your Data
We use the information we collect for specific, legitimate business purposes only:
Responding to Inquiries
To contact you about your project request and provide relevant proposals.
Service Delivery
To fulfill our contractual obligations and deliver the services you've engaged us for.
Website Improvement
To analyze how visitors use our site so we can make it more helpful and user-friendly.
Communications
To send project updates, invoices, and relevant information — only to clients who have engaged our services.
Legal Compliance
To comply with applicable Indian laws, regulations, and legal processes as required.
Security
To detect and prevent fraud, abuse, and security threats to our systems and services.
5. Data Storage & Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
All data in transit is encrypted via TLS/SSL protocols
Access Controls
Role-based access with multi-factor authentication
Secure Storage
Data stored on secure, encrypted cloud infrastructure
Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 2 years. Client project data is retained for 5 years post-project completion for legal and accounting purposes.
While we implement robust security measures, no method of internet transmission is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information.
7. Your Rights
You have the following rights regarding your personal data. To exercise any of these rights, contact us at hello@exayx.com.
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Object to processing of your data for specific purposes
Receive your data in a structured, machine-readable format
We will respond to all legitimate requests within 30 days. We may need to verify your identity before fulfilling the request.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately at hello@exayx.com and we will take prompt steps to delete such information.
9. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website
- Where appropriate, notify active clients by email
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer: